Exchanges & Returns
Gnash Swim accept returns for an exchange or full refund (excluding shipping charges & Afterpay purchase fees, see below), provided terms are met;
Place a new order in your required size and your return will be refunded upon receipt, this will ensure your exchange is secured and will arrive faster. Gnash Swim will cover the expense of shipping the exchange *standard shipping, applicable once & applied as a refund on the original order (except sale item exchanges)
Shipping costs incurred by returning an item are not covered by Gnash Swim.
US + INTERNATIONAL 🇺🇸🌏Item(s) are returned within 15 business days of you receiving them. *** Due to the Pandemic delays we will accept a later time frame providing an email is sent with the tracking number for the return validating the return process was implemented in a timely manner.AUSTRALIA 🇦🇺The item(s) are returned within 10 business days of you receiving them.Item(s) are in their original condition. All tags must be attached and hygiene seal in place.Undergarments must be worn when trying on item(s) with no dirty marks visible on product/s.Item(s) must not be worn, washed or altered.
SALE ITEMS are non refundable. Exchanges or store credits apply.
UNDELIVERABLE ORDERS due to incomplete addresses which come back to us can be re-sent with re-payment of shipping charges. Cancelled orders will incur a $10AUD fee.
AFTERPAY PURCHASES which are returned will only receive the option to exchange or obtain a credit note. Refunds will not be given.
To return an item, please contact us here. We'll provide you with a return address and further information
A sizing recommender can be found on the individual product pages. Please note this is a recommendation only, based off the knowledge of our products in comparison to standard sizing. Please understand as each body differs we can not guarantee that our recommendation will be 100% correct. We do accept exchanges in the event the size incorrect - see terms
If you are in between sizes we advise sizing up
One piece purchases; If you are taller than 170cm (5ft 6) we advise purchasing a size up to allow for body length.