PLEASE NOTE: USPS have currently put a hold on standard shipping to Australia due to COVID delays. This is temporary and will be lifted soon. Please do not pay express. Hold onto your return/exchange until the hold has been removed by USPS.
Gnash Swim accept returns for an exchange or full refund (excluding shipping charges & Afterpay purchase fees, see below), provided terms are met;
Shipping costs incurred by returning an item are not covered by Gnash Swim.
Terms;US + INTERNATIONAL 🇺🇸🌏Item(s) are returned within 15 business days of you receiving them. *** Due to the Pandemic delays we will accept a later time frame providing an email is sent with the tracking number for the return validating the return process was implemented in a timely manner.
SALE ITEMS are non refundable. Exchanges or store credits apply.
UNDELIVERABLE ORDERS due to incomplete addresses which come back to us can be re-sent with re-payment of shipping charges. Cancelled orders will incur a $10AUD fee.
AFTERPAY PURCHASES which are returned will only receive the option to exchange or obtain a credit note. Refunds will not be given.
To return an item, please contact us here. We'll provide you with a return address and further information